سياسة المتجر

There is no exchange or refund whatsoever except if the wrong order was sent. There is a defect or flaw in the abaya (excess threads are not considered a defect). When returning, only the value of the abaya is refunded, and the shipping cost is not refunded. If no problem is found in the abaya upon return, it cannot be exchanged, and the customer bears the shipping cost again. The store is not responsible for any damage to the abaya due to misuse by the customer. If it is found that the cause of damage upon return is misuse, the abaya will be returned to the customer, and the shipping cost is borne again, and the amount is not refunded. No modifications to the abaya model are allowed. The store cannot remove the store logo. Any unavailable color from the options cannot be provided. The order cannot be canceled once its status is changed to "In Progress." The store is not responsible for any mistake made by the customer. In case of non-receipt of the shipment, the customer bears the shipping cost again. The processing time is 7-17 working days, excluding the shipping period (may increase in case of workload). The shipping period is 2-3 working days (depending on the shipping company and region).